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The Old Joel on Software Forum - When is a bug a bug?: "In the end a bug is anything your user would label as such. You can't talk sense into people - if your customer believes some behavior is a bug, then it should be in your bug database. If not and if your customer finds out that you tracked his bug differently than other bugs (like on a piece of paper), then he'll think you're not taking his issues seriously. "

Managing a Doomed Software Project: Practical Suggestions for Breaking the Bad News: "Managing a Doomed Software Project: Practical Suggestions for Breaking the Bad News "

"On võimatu olla masenduses, kui sul on õhupall"
Vinnie Puhh